SHIPPING AND RETURNS

Shipping

Please allow up to 3 business days for your order to be processed and shipped, and then the additional days for delivery. Shipping times and rates vary depending on location, these will be calculated at the checkout.

All UK deliveries are shipped via Royal Mail 48hr Tracked.

EU and North America deliveries are shipped via tracked courier, the carrier will be confirmed at checkout. Please note that for international orders, the shipping rates are not inclusive of any customs and import duties that could be incurred when the package reaches the country of destination. All international costs and customs duties are the responsibility of the customer.

Returns

Please bare in mind that this is a small independent business.

If you are unsure about an item, please email for exact measurements and more information before purchase. If you are unhappy with your product, we can issue a refund if the item is returned within 14 days from receipt. The item must be unused and in its original condition and packaging. The refund will be issued after the item returned has been received and thoroughly checked.

To complete your return, please email hello@unaarchive.com with the reason for return and we will confirm your request and provide return instructions. Please note, items are returned to us at the customer’s expense and shipping fees are non-refundable. Customers must provide tracking information, returns without this will not be accepted.


Unfortunately we do not offer exchanges.